Support
Every purchase includes support based on the product's tier. Reach us via ticket, email, or our Discord.
Access to public docs and the community Discord.
Priority ticket response and installation guidance.
Fast response, direct developer contact, and update support.
Frequently asked
How do I receive my product?+
Delivery depends on the product type — secure downloads, GitHub access, dashboard delivery, hosted bot access, license keys, or custom project delivery. The delivery method is listed on each product page.
Do you install products for me?+
Installation assistance is available on many products as an add-on. Look for the 'Installation Available' badge or check the product page.
What frameworks do you support for FiveM?+
Standalone, ESX, QBCore, and custom frameworks. We only claim compatibility with frameworks we have actually tested a product against.
Do you ask for my Roblox password?+
Never. Rescue 14 Designs will never ask for your Roblox password, .ROBLOSECURITY cookie, or account credentials.
Are Discord bots self-hosted or hosted for me?+
Both options are available. Each bot page indicates whether it is self-hosted, hosted by Rescue 14 Designs, one-time purchase, subscription-based, or custom-built.
Can I modify a product I purchased?+
If the source code is included, yes. Some FiveM products are escrowed for protection — check the product page.